Donna Hay, BACP
Donna Hay is a counsellor working in the United Kingdom.
About Donna
Donna Hay is a counsellor working in the United Kingdom. She supports people who are managing stress, anxiety, grief and loss, and depression. She also offers help for intimacy concerns, issues related to LGBT identities, and a range of addictions including process and sex-related difficulties.
Donna has three years of professional experience and holds BACP. She aims for respectful and compassionate conversations. Sessions are shaped around each person's situation rather than a one-size-fits-all plan.
Background and approach
Her style is practical and down-to-earth. She listens first, then helps clients set clear, small goals. Conversations often focus on what feels achievable between sessions and ways to cope in daily life.
Donna is comfortable talking about sensitive topics such as sexuality, BDSM and kink, sexual dysfunction, and pornography-related problems. She keeps discussions non-judgemental and works to reduce shame while addressing practical steps forward. People who choose her can expect a collaborative approach.
She and the client agree on goals, try out strategies, and review progress together. The aim is to build skills that fit the client's life and values.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 402368 | May 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Donna works with
Everything Donna lists, in their own terms.
- Stress, Anxiety
- LGBT
- Grief
- Intimacy-related issues
- Depression
- Addictions
- BDSM, kink, and alternative sex culture
- Process addiction (porn, exercise, gambling)
- Sex addiction
- Sexual dysfunction
- Sexuality
Online support
Finding the right approach is part of the process. The therapist works collaboratively with each person to choose methods that match their goals and preferences. Together they review what helps and adjust the plan as needed so work feels relevant and doable.
Online formats include video calls, phone sessions, live chat and text-based messaging, and each has practical benefits. Video lets people see visual cues during conversation. Phone calls need less bandwidth and can suit a quick check-in. Messaging and live chat offer more flexible, short-form contact between scheduled sessions. These options help people fit therapy around work, family life or other commitments.
Frequently asked
What kinds of concerns does Donna help with?
She supports people dealing with stress, anxiety, grief, depression and intimacy-related worries. Addictions and sexuality issues including BDSM, kink and process addictions are also within her focus.
How would you describe her therapeutic style?
Her style is practical and collaborative. She listens, helps set small goals, and focuses on skills that can be used day to day.
What is her background and experience?
Donna has three years of professional experience working with the issues listed in her profile. She emphasises respect, sensitivity and compassion in sessions.
What credentials and location are listed for this counsellor?
She lists BACP and practices in the United Kingdom.
Can sessions be offered in languages other than English?
Sessions are offered in English.
Are online formats available for sessions?
Yes. Sessions can be arranged as video calls, phone sessions, live chat, or text-based messaging.
How are fees and payment handled?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
What should I do to begin working with Donna?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.
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