Emma Ward, BACP

Client-Centred Therapy is at the heart of Emma’s approach. That means the conversation is guided by the client’s concerns and goals, with the counsellor offering empathic listening and reflection to help people better understand themselves. This method works well for worries like anxiety, depression, relationship strain and problems with self-worth because it focuses on what the person wants to change.

In online sessions Emma will work collaboratively to find the right way forward. She will discuss what feels most helpful and adjust the approach as the work progresses. Making decisions about goals and methods happens together, so the therapy fits the client’s needs and preferences.

Online therapy with Emma can take the form of video calls, phone sessions, live chat or text-based messaging. Video calls allow face-to-face conversation when two-way interaction is important. Phone sessions can be a good option when bandwidth is limited or a quicker check-in is needed. Live chat or messaging can suit people who prefer shorter, more frequent exchanges or who find typing easier than speaking. These options give flexibility for fitting therapy around work, family duties and day-to-day life.