Heather Brown, NCPS

Heather commonly uses behavioural approaches to identify unhelpful habits and replace them with practical alternatives. This approach suits people facing panic attacks, social anxiety, sleep issues and low mood because it focuses on changing what you do day-to-day.

She also uses solution-focused techniques that concentrate on small, achievable steps and on what is already working. These sessions are often brief and goal-directed, which can help people manage stress, career decisions and coping with life changes.

Finding the right approach is part of the work together. The therapist will listen to your needs, discuss options and adapt methods to match your goals and preferences. That collaborative process helps decide whether to use behavioural ideas, solution-focused work, mindfulness or a mix of methods.

Online therapy offers flexible ways to connect. Video calls let you read facial cues and have a fuller conversation. Phone sessions can be useful when bandwidth is low or when you prefer not to be on camera. Live chat and text-based messaging are handy for short check-ins, managing immediate worries or keeping therapy going between longer sessions.

These formats make it easier to fit sessions around work, childcare or travel, and they allow a steady course of support without needing to travel to appointments.