Jennifer Phillips, BACP

Client-Centred Therapy focuses on creating a respectful, listening space where the client's concerns guide each session. Online sessions follow the same principle - the counsellor reflects, asks gentle questions and helps the client steer each meeting toward what feels most urgent or helpful. This approach suits people coping with stress, relationship strain or difficult life changes.

Mindfulness Therapy teaches simple attention and breathing exercises to reduce reactivity and increase moment-to-moment calm. In online work these practices can be introduced during a call and then practised between sessions. This method often helps with anxiety, panic attacks, intrusive thoughts and depression symptoms by offering concrete tools to manage intense feelings.

Finding the right approach is part of the process. The counsellor will work collaboratively to choose methods that match the client's needs, goals and preferences. That may mean combining listening-based work with short mindfulness exercises and practical tasks to try between sessions.

Online therapy is flexible and accessible. Video calls allow face-to-face conversation when visual cues matter, while phone sessions use less bandwidth and can be easier to fit into a work break. Live chat and text-based messaging suit shorter check-ins, written reflection or when someone prefers not to be on camera. Together these options make it simpler to keep continuity of care across different schedules and locations.