Linnet Broscomb, NCPS

Many clients benefit from evidence-based therapeutic techniques that focus on practical change. One approach helps people learn coping skills for stress and anxiety by breaking situations into manageable steps and practising new responses. Another approach centres on communication work, helping people notice patterns in how they speak and listen and then try clearer, kinder ways of interacting. Finding the right approach is part of the work together. The therapist will discuss goals, preferences and what feels most useful, and then adapt methods to suit individual needs. This collaboration helps shape sessions that address immediate problems and build long-term skills. Online sessions are offered by video call, phone, live chat and text-based messaging. Video calls allow face-to-face conversation and visual cues, while phone sessions need less bandwidth and can fit into a shorter break. Live chat or text messaging can be used for brief check-ins, ongoing support or when writing helps clarify thoughts. These options give flexibility so people can choose the format that best fits their routine and comfort.