Pauline Crossfield, BACP
Pauline Crossfield is a counsellor based in the United Kingdom who supports people feeling overwhelmed by stress, anxiety and depression.
About Pauline
Pauline Crossfield is a counsellor based in the United Kingdom who supports people feeling overwhelmed by stress, anxiety and depression. She aims to make the first step easier by offering calm, non-judgemental time to talk. Pauline holds BACP and brings five years of professional experience to her work.
She creates a space where clients can say what matters to them and be heard. Conversations focus on what is happening now and what a person wants to change.
Background and approach
The approach is straightforward and centred on the client rather than on technical jargon. In sessions Pauline listens and reflects back what she hears. She helps people identify patterns that keep them stuck and think about small steps they can try.
Practical strategies are introduced when they fit the client's goals and pace. She has supported people through grief, relationship difficulties, trauma and compassion fatigue as well as shifts in self-esteem and life transitions. Sexuality and LGBT issues are included among the concerns she can address.
Pauline also offers coaching-style conversations for those who want directional support alongside emotional work. The aim is to help people feel more able to cope and to make choices that match their values.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 377574 | March 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Pauline works with
Everything Pauline lists, in their own terms.
- Stress, Anxiety
- Depression
- LGBT
- Relationship issues
- Family conflicts
- Trauma and abuse
- Grief
- Self esteem
- Coping with life changes
- Coaching
- Compassion fatigue
Approaches Pauline lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
In practice the counsellor helps clients notice patterns and try small, manageable changes. Conversations can include coaching elements for people who want practical steps as well as emotional support. Choosing the best approach is collaborative - the therapist and client review what feels most helpful and adjust as work progresses.
Online sessions are offered by video calls, phone, live chat or text-based messaging to suit different needs. Video calls allow fuller conversation and visual rapport, phone sessions need less bandwidth and can fit into a break at work, while messaging and chat suit brief check-ins or reflective writing between sessions. These options make it easier to fit therapy around work, family or mobility constraints and let people try different formats until they find what works.
Frequently asked
What concerns can be discussed in sessions?
Pauline works with stress, anxiety and depression and also addresses grief, trauma and relationship issues. She can help with self-esteem, coping with life changes and compassion fatigue.
What is the therapeutic style like?
The approach is client-centred, meaning sessions focus on the person's own priorities and experiences. Conversations are paced to match what the client can manage and practical steps are offered when useful.
How much experience does the counsellor have?
She has five years of professional experience working in the United Kingdom. That time has included supporting people through a range of emotional and practical challenges.
What credentials and region are listed?
Pauline holds BACP and practises from the United Kingdom. The BACP credential is shown as supplied in her profile.
Which languages are sessions offered in?
Sessions are offered in English. International clients are not currently accepted.
What session formats are available?
Work can take place via video calls, phone sessions, live chat or text-based messaging. Different formats suit different needs, from longer video conversations to brief text check-ins.
How do costs and payments work?
Cost varies with location and the therapist's availability and sessions use a subscription model. The subscription can be cancelled at any time according to the service terms.
How do I begin a therapy match?
Start by selecting the Start Therapy button and completing the short matching questionnaire. After that you can schedule sessions according to the therapist's availability.
Update or remove this listing
Ask us to correct details or take the page down.
Contact usMore counsellors who work with Stress & Anxiety
All of them
Christine Fleming
NCPS
3 years in practice NCPS
Calm, practical support for difficult times
- Stress & Anxiety
- Grief
- Self Esteem
Sana Khwaja
BACP
5 years in practice BACP
Compassionate counsellor for low mood and life changes
- Addictions
- LGBT
- Trauma and Abuse
Philip Smyth
BACP
4 years in practice BACP
Warm, practical counselling for life challenges
- Stress & Anxiety
- Relationship
- Grief