Susan Robb, BACP
Susan Robb is a BACP counsellor who helps people navigate Depression, anxiety and stress.
- Stress & Anxiety
- Family conflicts
- Trauma and Abuse
- +18 more
About Susan
Susan Robb is a BACP counsellor who helps people navigate Depression, anxiety and stress. She offers a calm, respectful space where clients can talk at their own pace. Sessions aim to help people feel heard and to find practical ways forward.
Her style centres on person-centred counselling, which means she follows the client’s lead and focuses on building trust. She also draws from other evidence-based therapeutic techniques to tailor each session to the person in front of her.
Background and approach
This flexible approach allows practical tools to be introduced when they suit the client’s needs. Susan has four years of experience working across schools, charities and independent practice. That variety has given her a broad view of how different difficulties show up in everyday life.
She uses that experience to offer straightforward, down-to-earth support rather than jargon-filled explanations. Typical concerns she helps people with include family stress, trauma and abuse, coping with life changes, addictions, relationship and intimacy issues, grief, eating and sleeping problems, parenting strain, anger, self-esteem, career questions, bipolar and ADHD related challenges. She also supports people from LGBT communities and those facing compassion fatigue.
Sessions are shaped around what the client finds most helpful. Susan aims to build a working relationship that feels safe and respectful, and she adjusts tools and pacing as the work unfolds.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 411074 | June 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Susan works with
Everything Susan lists, in their own terms.
- Stress, Anxiety
- Family conflicts
- Trauma and abuse
- Depression
- Coping with life changes
- Addictions
- LGBT
- Relationship issues
- Grief
- Intimacy-related issues
- Eating disorders
- Sleeping disorders
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Bipolar disorder
- Coaching
- Compassion fatigue
- ADHD
Online support
Alongside person-centred work, evidence-based techniques can be introduced to tackle specific problems. For example, practical skills might be taught to manage sleep or reduce anxiety levels, and short coaching-style tools can help with career choices or coping with life changes. These techniques are chosen to match the issue being addressed.
Finding the right approach is part of the work. The therapist will discuss options openly and decide together with the client which methods feel most helpful based on needs, goals and preferences. This is a collaborative process that can change over time.
Online formats include video calls, phone sessions, live chat and text-based messaging. Video sessions allow face-to-face conversation, phone calls suit shorter check-ins or when bandwidth is limited, and messaging or live chat can be useful for ongoing support between calls. These options give flexibility for people juggling work, family or other commitments while still receiving regular therapeutic support.
Frequently asked
What concerns does Susan commonly help with?
She supports people dealing with Depression, anxiety and stress as well as family strain, trauma and abuse, addictions and relationship or intimacy issues.
How would you describe her therapeutic style?
Susan works in a person-centred way, following the client’s lead and concentrating on building trust and understanding in sessions.
What is her professional background?
She has four years of experience working in schools, charities and independent practice, which informs a practical, down-to-earth approach.
What credentials and location are listed?
Susan holds BACP accreditation and practices in the United Kingdom.
Which languages and international arrangements are available?
Sessions are offered in English and she is not currently working with international clients.
What formats are available for sessions?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How are sessions paid for and what do they cost?
Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with Susan?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.
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