Amanda Wayling-Yates, NCPS

Amanda works primarily from a client-centred perspective. This approach focuses on empathic listening and reflection so clients can explore their feelings at their own pace. It can be helpful for people who want a conversational space to talk about anxiety, depression or relationship worries.

Sessions also aim to identify small, practical steps that fit everyday life. That might include simple routines for sleep and mood, ways to manage panic or practical strategies to reduce workplace stress. The emphasis is on supporting each person's choices rather than imposing a fixed plan.

Finding the right approach is a shared process. The therapist will discuss goals and preferences and adapt sessions as needs change, making adjustments together over time.

Online therapy is offered by video calls, phone sessions, live chat and text-based messaging. Video calls are useful when you want face-to-face conversation. Phone sessions can suit people with less bandwidth or who prefer not to be on camera. Live chat and messaging work well for brief check-ins, ongoing reflection, or fitting therapy into busy schedules.

These options make it easier to schedule sessions around work, family or other commitments and allow continuity when travel or relocation makes in-person appointments difficult.