Jessica Douglas, BACP

Jessica uses Transactional Analysis as a main way of working, which helps people recognise patterns in how they relate to themselves and others and how those patterns affect mood and behaviour. This approach is useful for depression, relationship difficulties and stuck thinking. She also draws on integrative techniques from across evidence-based therapies to tailor practical strategies such as planning small behavioural changes or practising new ways of communicating.

Finding the right approach is a collaborative process. The therapist will discuss goals and preferences during early sessions and try different methods to see what fits best. Together the client and counsellor review progress and adjust the plan so the work stays relevant and useful.

Online therapy options include video calls, phone sessions, live chat and text-based messaging, which provide flexibility for different situations. Video works well for face-to-face style conversation and visual cues, phone sessions suit people who prefer not to be on camera or have lower bandwidth, and live chat or messaging can be useful for brief check-ins or when a written format feels easier. These formats make it simpler to fit therapy around work, family and busy days while keeping continuity of care with registered or accredited professionals.