Kathleen Rao, BACP

Kathleen draws on evidence-based therapeutic techniques and adapts them to each person's needs. One common approach she uses involves talking therapies that focus on understanding how thoughts, feelings and behaviours interact to maintain distress; this is useful for anxiety, low mood and panic. Another strand of her work pays attention to attachment and relationship patterns, helping people see how early connections shape current reactions and relationships, which can be helpful for grief and parenting challenges.

Finding the right approach is part of the work together. Kathleen treats therapy as a collaboration - she listens to a person's goals and preferences and then suggests methods to try. Over a few sessions the approach can be adjusted to what feels most helpful for the individual.

Online therapy offers practical flexibility. Video calls let people meet face to face when a longer conversation is needed. Phone sessions suit shorter check-ins or when bandwidth is limited. Live chat and text messaging allow brief exchanges and ongoing support between calls, and can fit around work, caring duties or unpredictable days. These options make it easier to keep therapy consistent and to find formats that work with everyday life.