Lisa Crosby, BACP

Lisa uses evidence-based therapeutic techniques that focus on practical change and building coping skills. One common approach involves structured conversations that help people spot unhelpful patterns in thinking and behaviour, then try small experiments to test new ways of coping; this can be useful for anxiety and depression. Another approach centres on strengthening self-esteem and motivation by identifying personal values and small achievable goals, which often helps when someone feels stuck or low.

Choosing the right way to work is a collaborative process. She will help clients weigh different approaches and tailor methods to their goals and preferences. Together they set the pace and revisit what is and isn’t helping so the plan can change as needed.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation when a fuller interaction is helpful. Phone sessions can fit into a short break or when bandwidth is limited. Live chat and text-based messaging suit people who prefer writing, want brief check-ins, or need to share between sessions. These options make it easier to keep therapy consistent around work, study and family life, while keeping sessions focused on achievable progress.