Lucy Hughes, NCPS

Lucy blends person-centred care with other evidence-based techniques to shape therapy around each person. Person-centred work centres on a non-judgemental relationship, active listening and helping people feel understood so they can explore what matters most to them. This approach can be helpful for issues like low self-esteem, life purpose questions and feeling stuck.

She also draws on integrative evidence-based methods to address trauma, anxiety and relationship concerns. These techniques include structured ways of recognising triggers, building coping skills and practising new responses to difficult feelings. They aim to reduce distress and improve day-to-day functioning without prescribing a single path.

Finding the right approach is a shared task. The therapist will talk with the person about their needs, goals and preferences and then agree a plan together. That means goals can change as the work progresses and methods are adjusted to suit the person’s pace and situation.

Online therapy with Lucy uses video calls, phone sessions, live chat or text-based messaging. Video sessions support face-to-face conversation and visual cues, phone sessions can be useful when bandwidth is limited or for shorter check-ins, and text or live chat suit people who prefer written reflection or need flexible timing. These options make it easier to fit therapy around work, family life and daily routines.