Alison Burgess, BACP

Client-Centred Therapy focuses on listening and understanding the person's experience. The counsellor reflects what they hear and helps people find their own solutions, which suits issues like low self-esteem, grief and relationship concerns. Solution-Focused Therapy looks at small, practical steps and what already works. It helps when someone wants quick, goal-oriented change for stress, sleeping problems or career decisions. Internal Family Systems works by noticing different parts of a person’s inner experience and gently working with them. This can help with recurring patterns such as anger, feelings of emptiness or attachment worries. Finding the right approach is part of the process. Alison will talk with each person about their goals and preferences and together decide which methods to try. The work is collaborative and can shift over time as needs change. Online sessions offer flexibility and easier access. Video calls allow face-to-face conversation when a visual connection helps. Phone sessions use less bandwidth and suit people who prefer not to be on camera. Live chat or text-based messaging can be useful for quick check-ins, brief coaching-style conversations or when someone needs to fit therapy into a busy day.