Becky Caddell, BACP, NCPS

Client-Centred Therapy puts the person’s concerns at the heart of each session. The counsellor listens closely and reflects what the client says, helping people clarify feelings and goals. This approach suits issues like low self-esteem, relationship worries and grief where being heard matters most.

Solution-Focused Therapy concentrates on practical steps and small changes that make a difference. Sessions often highlight existing strengths and identify simple actions to try between meetings. This approach works well for stress, anxiety, coping with life changes and practical relationship or communication problems.

Finding the best approach is part of the work together. The counsellor will discuss goals, try techniques and adapt what they do to suit the client’s needs and preferences. That way therapy becomes a collaborative process rather than a fixed plan.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video allows face-to-face conversation, phone can be easier when bandwidth is low, and chat or messaging suits brief check-ins or people who prefer not to use a camera. These options make it easier to fit therapy around work, family life and other commitments, while letting people choose the format that suits them best.