Benjamin Raffles, NCPS

Benjamin uses integrative, evidence-based techniques and adapts them to suit the person. Person-centred work focuses on building understanding through listening and reflection so clients feel heard and clearer about their next steps. This approach helps with low mood, relationship issues and general life stress.

Gestalt-influenced methods encourage noticing what is happening in the moment and trying small experiments to change unhelpful patterns. These exercises can help with anxiety, panic and stuck feelings by making responses more visible and workable. Transactional analysis offers simple ways to map how people communicate and how past patterns affect present relationships, which can be useful for communication problems and self-esteem work.

Finding the right approach is usually a process. The therapist will work with clients to test techniques and adjust what they do together. Decisions about which methods to use are made collaboratively, based on the person’s goals, needs and what feels most useful in practice.

Online sessions are offered by video calls, phone, live chat or text messaging to give flexibility. Video lets you meet face to face when that helps. Phone sessions need less bandwidth and can fit a short break in a busy day. Text and chat can suit quick check-ins or people who prefer writing. Together these options make it easier to keep therapy consistent around work, family and other commitments.