Carmen Matthews , BACP
Carmen Matthews is a counsellor based in the United Kingdom with three years of professional experience.
- Stress & Anxiety
- Relationship issues
- Family conflicts
- +8 more
About Carmen
Carmen Matthews is a counsellor based in the United Kingdom with three years of professional experience. She focuses on helping people who are dealing with stress, anxiety and depression, and supports those facing relationship and family difficulties. Carmen approaches each person as the expert in their own life and looks to build on their existing strengths.
She takes a straightforward and empathetic approach in sessions. Carmen aims to create a calm space where someone can talk through difficult experiences such as trauma, grief or problems with self-esteem.
Background and approach
She works with practical goals while also attending to deeper patterns that affect day-to-day life. Carmen draws on a mix of approaches to suit each person’s situation. This may include short-term problem solving, looking at thoughts and behaviours, or exploring how past relationships shape current feelings.
She explains options clearly and invites clients to choose what feels most useful. In therapy she often helps people untangle issues like attachment worries, communication problems and family of origin concerns. She also supports those coping with addiction, domestic violence impacts, dissociation and feelings of emptiness.
Her style is patient and down-to-earth, aiming to make therapy feel manageable. Practical matters are discussed openly during the first sessions so that goals and expectations are clear. Carmen encourages small steps and regular check-ins so progress can be noticed over time.
She aims to help people regain a steadier sense of self and clearer ways to cope with life changes.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 395293 | November 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Carmen works with
Everything Carmen lists, in their own terms.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Trauma and abuse
- Grief
- Self esteem
- Depression
- Career difficulties
- Coping with life changes
- Abandonment
- Attachment issues
- Avoidant personality
- Blended family issues
- Body image
- Codependency
- Communication problems
- Dissociation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family of origin issues
- Family problems
- Fatherhood issues
- Forgiveness
- Guilt and shame
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Narcissism
- Post-traumatic stress
- Pregnancy and childbirth
- Self-love
- Sexual assault and abuse
- Women's issues
- Workplace issues
- Young adult issues
Approaches Carmen lists
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Psychodynamic Therapy
- Solution-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Cognitive Behavioural Therapy, or CBT, looks at how thoughts and behaviours influence mood. It uses practical exercises and small behavioural experiments to reduce anxiety and lift low mood, which can help with stress, depression and coping with life changes.
Finding the right approach is part of the work. Carmen will discuss different ways of working and decide together which methods fit your goals and preferences. That collaborative process helps shape session focus and how progress is reviewed.
Online sessions are offered by video call, phone, live chat or text-based messaging to suit different needs. Video is good for a fuller conversational session, phone can be easier when bandwidth is limited, and messaging is helpful for brief check-ins or for people who prefer writing. These options make it easier to fit therapy around work, family and daily life.
Frequently asked
What kinds of problems does Carmen help with?
Carmen works with stress, anxiety and depression, and with relationship and family concerns. She also supports people dealing with trauma, grief, self-esteem and life changes.
How would she describe her therapeutic style?
Her style is patient and down-to-earth, combining practical tools with space to talk about deeper patterns. Sessions aim to balance short-term problem solving with understanding long-term causes.
What is her professional background?
She has three years of professional experience working in the UK helping people with a range of concerns including addiction, domestic violence impacts and attachment issues.
What credentials and location are listed?
Carmen is listed with the BACP and practices from the United Kingdom.
Which languages are supported and can international clients join?
Sessions are offered in English. She is not currently working with international clients.
What session formats does she offer online?
Sessions can take place as video calls, phone sessions, live chat or text-based messaging, giving a range of ways to connect.
How are costs handled?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I start working with her?
Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling sessions according to the therapist's availability.
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