Charlotte Denny, BACP

Attachment-based work focuses on how early and current relationships shape feelings and expectations. In online sessions this helps when connection, intimacy or patterns of closeness are causing distress. Client-centred therapy puts the person’s experience first and creates space to talk through worries at a comfortable pace; this approach can make phone or messaging sessions feel more conversational and supportive. Cognitive behavioural therapy (CBT) looks at thoughts, feelings and behaviours and uses practical exercises to try new responses; it works well via video calls where worksheets and short tasks can be shared.

Finding the right approach is a collaborative process. The therapist will listen to what matters to the client, discuss options and adjust methods as goals change. Together they work out which methods suit the person’s needs, preferences and everyday routine.

Online therapy offers flexibility and a range of ways to connect. Video calls allow face-to-face conversation and screen sharing for worksheets. Phone sessions can be shorter check-ins or helpful when bandwidth is limited. Live chat and text-based messaging suit people who prefer to write, want a record of sessions, or need to fit support around a busy day. These options make it easier to fit therapy into work, family life and travel.