Gemma Collins, BACP
Gemma Collins is a counsellor who works in the United Kingdom and has three years of professional experience.
About Gemma
Gemma Collins is a counsellor who works in the United Kingdom and has three years of professional experience. She is a member of the British Association for Counselling and Psychotherapy (BACP) and supports people facing stress, anxiety, trauma and abuse, low self-esteem, depression and life changes. Gemma believes that each person knows their story best.
She focuses on listening and helping people find their own strengths. Sessions are calm and paced to what the individual needs in the moment.
Background and approach
Her approach centres on client-centred therapy, which means conversations are guided by the client’s concerns and goals. Gemma encourages clear, practical steps alongside exploring feelings. She aims to make the work feel manageable and relevant to daily life.
People often come to Gemma for help with grief, feelings of isolation, workplace stress, or difficulties around communication. She also supports those dealing with long-term health conditions, experiences of discrimination, and changes such as separation. Work with Gemma typically includes talking through current struggles, identifying strengths and options, and practising small changes.
She invites clients to set the pace and direction, and she offers steady support as they try new ways of coping.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 405040 | July 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Gemma works with
Everything Gemma lists, in their own terms.
- Stress, Anxiety
- Trauma and abuse
- Self esteem
- Depression
- Coping with life changes
- Abandonment
- Chronic pain, illness, and disability
- Communication problems
- Divorce and separation
- Guilt and shame
- Isolation / loneliness
- Life purpose
- Multicultural concerns
- Prejudice and discrimination
- Self-love
- Workplace issues
Approaches Gemma lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
In practice Gemma focuses on making sessions feel collaborative. She helps clients set goals and choose techniques that suit their situation, whether they want to work on low mood, anxiety, or life changes. The aim is to find an approach that fits the person's needs and preferences rather than imposing a fixed method.
Online formats give flexibility for different routines and energy levels. Video calls let people use face-to-face conversation when that matters. Phone sessions need less bandwidth and can be easier to fit into a break at work. Live chat or text-based messaging is useful for short check-ins, reflective notes or when typing feels easier than speaking.
Many people find that mixing formats helps - for example using video for deeper work and messaging for brief follow-ups. Gemma will discuss which formats could work best and adapt to what helps the client engage with the process.
Frequently asked
What kinds of concerns can be discussed?
Gemma works with stress, anxiety, trauma and abuse, self-esteem issues, depression and coping with life changes, plus related topics such as isolation, workplace problems and grief.
How would you describe the therapeutic style?
She uses a client-centred approach that focuses on listening and following the client's priorities, helping people identify strengths and small practical steps to try between sessions.
What is her background and experience?
Gemma has three years of professional counselling experience and has worked with issues like anxiety, motivation, self-esteem and trauma.
What credentials and location are noted?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Do sessions take place in other languages or overseas?
Sessions are offered in English. International clients are not currently accepted.
Which formats are available for sessions?
Therapy is offered via video calls, phone sessions, live chat, or text-based messaging to suit different needs and schedules.
How does payment and cost work?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I start working with Gemma?
Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then schedule sessions according to the therapist's availability.
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