Registration on file

Hayley Cook, BACP

Online sessions across the UK 4+ years in practice

Hayley Cook offers a calm and steady presence for people feeling overwhelmed by life changes or low mood.

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About Hayley

Hayley Cook offers a calm and steady presence for people feeling overwhelmed by life changes or low mood. She speaks plainly and listens closely, helping clients untangle difficult thoughts and feelings without rushing them. Hayley aims to make starting therapy less daunting and to build a working relationship that feels safe and respectful.

Hayley trained with a Diploma in Therapeutic Counselling and is a BACP member. She draws on psychodynamic ideas to look at how past experiences influence current emotions and relationships.

Background and approach

She also uses elements of Cognitive Behavioural Therapy and Solution-Focused Therapy when those approaches suit the work. Sessions are conversational and collaborative. Clients can expect a mixture of exploring early patterns, noticing how thoughts affect feelings, and trying practical steps to change unhelpful habits.

Hayley avoids quick fixes and focuses on steady progress over time. She supports people dealing with stress, anxiety, depression, grief, trauma, self-esteem and relationship concerns. Additional areas include issues such as abandonment, body image, codependency, parenting stress and coping with isolation.

Hayley works online by phone, video, live chat or text-based messaging. She will discuss which format works best and help you schedule sessions to fit your life. Getting started involves a short matching process and booking a first appointment.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 396903 February 2027

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Hayley works with

Everything Hayley lists, in their own terms.

Approaches Hayley lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Hayley often uses psychodynamic therapy to help people understand how earlier relationships and experiences shape current feelings and behaviour. This approach is useful when someone wants to make sense of recurring patterns or long-standing emotional pain.

She also draws on Cognitive Behavioural Therapy, which focuses on the links between thoughts, feelings and actions. CBT offers practical techniques for reducing anxiety, tackling low mood and changing unhelpful habits.

Finding the right approach is part of the work together. Hayley discusses options with each person and adapts the mix of methods to match individual needs, goals and preferences. This is a collaborative process where the client’s priorities guide the focus.

Online sessions are offered by video call, phone, live chat or text-based messaging to provide flexibility. Video calls allow face-to-face conversation while phone sessions can be helpful when internet bandwidth is limited. Live chat or messaging suits shorter check-ins and people who prefer typing to speaking. These options make it easier to fit therapy around work, family life and other commitments, while keeping continuity between sessions.

Frequently asked

What kinds of concerns does Hayley help with?

Hayley supports people with stress, anxiety and low mood including depression. She also helps with grief, relationship worries, trauma, self-esteem and a range of related issues such as body image and codependency.

What is Hayley’s therapeutic style like?

Her style is warm and non-judgemental and sessions are conversational. She combines exploring past patterns with practical steps to change unhelpful thoughts and behaviours.

How much experience does she have?

Hayley has four years of experience working as a counsellor. During that time she has worked with a variety of emotional and relational concerns.

What credentials and location apply to Hayley?

Hayley is listed with the British Association for Counselling and Psychotherapy, recorded as BACP. She is based in the United Kingdom.

Which languages are available for sessions?

Sessions are offered in English.

What session formats does she use?

Work is offered via video calls, phone sessions, live chat or text-based messaging depending on what best suits the client.

How does pricing and payment work?

Cost varies with location and therapist availability and sessions are provided through a subscription that can be cancelled at any time.

How do I begin the process?

Start by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to the therapist's availability.

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