Hayley Matthews, BACP, NCPS
Hayley Matthews is a counsellor based in the United Kingdom who helps people facing depression, anxiety and other common life stresses.
About Hayley
Hayley Matthews is a counsellor based in the United Kingdom who helps people facing depression, anxiety and other common life stresses. She offers a calm, non-judgemental space to talk through painful feelings and confusing situations. Her manner is warm and direct, aiming to make the first steps feel easier for someone who is worried or overwhelmed.
Hayley uses a person-centred style that focuses on the individual’s experience. She listens for how past events shape current reactions and helps people make sense of those connections.
Background and approach
Sessions often include gentle reflection, practical coping ideas and occasional tasks such as journalling or creative exercises. She also draws on Cognitive Behavioural Therapy, mindfulness and attachment-based ideas when they suit a client’s goals. These methods can help with low mood, persistent worries, relationship patterns and unhelpful habits.
Hayley adapts her approach to what each person brings to the room rather than following a single formula. Hayley has worked in mental health and the care sector for several years and brings five years of counselling experience to her practice. She is a member of the British Association for Counselling and Psychotherapy, BACP, and holds NCPS credentials as listed.
Sessions are offered online or by phone, and she may use creative tasks, thought records or mindfulness exercises where helpful. People who want straightforward, compassionate support to manage depression and life changes often find this practical, relational approach useful.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 384237 | November 2026 |
| NCPS | NCS23-01468 | April 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Hayley works with
Everything Hayley lists, in their own terms.
- Stress, Anxiety
- Trauma and abuse
- Self esteem
- Depression
- ADHD
- Addictions
- LGBT
- Relationship issues
- Family conflicts
- Grief
- Intimacy-related issues
- Eating disorders
- Sleeping disorders
- Parenting issues
- Anger management
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Coaching
- Abandonment
- Aging and geriatric issues
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- Blended family issues
- Body image
- Cancer
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dissociation
- Drug and alcohol addiction
- Eating and food-related issues
- Family problems
- Fatherhood issues
- Fertility issues
- Guilt and shame
- Hearing impaired
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Mood disorders
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Personality disorders
- Post-traumatic stress
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sexuality
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Approaches Hayley lists
- Attachment-Based Therapy
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Existential Therapy
- Mindfulness Therapy
- Motivational Interviewing
- Narrative Therapy
- Psychodynamic Therapy
- Solution-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Finding the right approach is part of the work. Hayley will talk with each person about their goals and preferences and then agree a direction together. This collaborative way helps match tools and techniques to what actually helps the individual day to day.
Online therapy offers practical flexibility. Video calls recreate a face-to-face session, phone work can be used for brief check-ins or when bandwidth is low, and live chat or text messaging can fit into a busy schedule or provide shorter, written reflections. These formats make it easier to arrange regular sessions and to keep therapy going during life changes.
Frequently asked
What kinds of concerns can Hayley help with?
Hayley works with depression, anxiety, trauma and a wide range of life stresses such as grief, relationship and work problems.
What is her therapeutic style like?
She uses a person-centred, relational approach and adapts techniques from CBT, mindfulness and attachment-based ideas to suit each person.
How much experience does she have?
Hayley has five years of counselling experience in mental health and care settings.
What credentials and region are noted?
She is a member of the British Association for Counselling and Psychotherapy, BACP, and holds NCPS credentials and practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
What session formats are available?
Hayley offers video calls, phone sessions, live chat and text-based messaging.
How does pricing work?
Cost varies with location and therapist availability and sessions are provided through a subscription that can be cancelled at any time.
How do I begin working with her?
Select the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.
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