Registration on file

Jacqueline O'Neill, BACP

Online sessions across the UK 9+ years in practice

Jacqueline O'Neill is a counsellor with nine years of professional experience.

About Jacqueline

Jacqueline O'Neill is a counsellor with nine years of professional experience. She helps people facing stress, anxiety, depression, grief and low self-esteem. Jacqueline aims to make the first steps into counselling feel manageable and respectful of the courage that takes to get started.

Her approach is collaborative and strengths-based. She works from the assumption that each person knows their life best and can use their own resources to change things that feel stuck.

Background and approach

Sessions focus on clear, practical conversation and on building small, achievable steps that fit everyday life. Jacqueline has supported people through loss and major life changes. She also helps those dealing with caregiver stress, the effects of natural or human-caused disasters, and challenges faced by first responders.

Young adults and women who want to build confidence or manage motivation are among the concerns she commonly addresses. Jacqueline holds BACP accreditation from the British Association for Counselling and Psychotherapy. She practises in the United Kingdom and offers sessions in English.

Her background gives her experience with a wide range of life stressors rather than a single treatment model. In sessions she aims to listen without judgement and to help people notice practical options for change. The work is paced to each person's needs, with room for reflection and for trying new ways of coping between meetings.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 280897 February 2027

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Jacqueline works with

Everything Jacqueline lists, in their own terms.

Online support

Jacqueline uses evidence-based therapeutic techniques that focus on clear conversation and practical steps. One common approach is a problem-focused method that helps identify current patterns, then plans small changes to reduce anxiety or lift low mood. This approach suits issues like stress, sleep disruption and feeling stuck.

Another helpful approach is a loss-focused way of working that supports grieving people to name what they have lost and to find ways to carry on with meaning. This is useful after bereavement or other major life changes. Jacqueline adapts these approaches to each person's situation rather than using a single fixed method.

Finding the right approach is part of the work. Jacqueline collaborates with clients to try methods that match their goals and comfort. Together they review progress and adjust the plan so it stays relevant to day-to-day needs.

Online therapy offers practical flexibility. Video calls let people see facial expression and body language, which helps the conversational work. Phone sessions need less bandwidth and can fit into a short break. Live chat and text-based messaging are useful for brief check-ins, written reflection, or when writing feels easier than speaking. These options make regular contact more achievable for busy lives.

Frequently asked

What concerns does Jacqueline help with?

She supports people dealing with stress, anxiety, depression, grief, low self-esteem and coping with life changes. There is also a focus on caregiver stress, first responder issues, disaster-related coping, women's issues and young adult concerns.

What is her counselling style like?

Her style is collaborative and strengths-based. Sessions are practical and aim to build small, achievable steps that fit into daily life.

How much experience does she have?

She has nine years of professional experience working with a range of life stressors and emotional difficulties.

What credentials and location apply?

She holds BACP accreditation from the British Association for Counselling and Psychotherapy and practises in the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

Can people outside the UK book sessions?

International clients are not currently accepted; sessions are offered to people in the United Kingdom.

What session formats are available?

Jacqueline offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.

How does cost and getting started work?

Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire and schedule according to therapist availability.

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