Registration on file

Jen (Jennifer) Luby, BACP

Online sessions across the UK 3+ years in practice

Jen Luby is a counsellor who helps people facing stress, anxiety, depression and life changes.

Stress & Anxiety
Relationship issues
Family conflicts
+11 more

About Jen

Jen Luby is a counsellor who helps people facing stress, anxiety, depression and life changes. She supports those dealing with relationship and family difficulties, grief, trauma and issues around identity. She also works with people experiencing low self-esteem, career strain, caregiver stress and compassion fatigue.

Her approach is warm and straightforward. She stays alongside people as they talk through what matters to them and looks for practical ways to make things more manageable.

Background and approach

Sessions move at the client’s pace and aim to build clarity and stronger self-understanding. Jen uses person-centred, relational, and trauma-informed ways of working. She draws on a range of evidence-based techniques and adapts them to each person’s needs.

This means practical tools are used alongside time to reflect and be heard. She has experience supporting neurodivergent people, including autistic people and those with ADHD, and is committed to working respectfully with LGBT clients and people from varied class backgrounds. Her work emphasises agency, dignity and recognising each person’s strengths.

Jen trained at the University of Cumbria and holds a First-Class Honours degree from the University of Central Lancashire. She also completed a Postgraduate Diploma with Merit at the University of Leeds and is a member of the British Association for Counselling and Psychotherapy, BACP. She engages in ongoing supervision and professional learning to keep her practice current.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

Body	Registration number	Expires
BACP	411693	October 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Jen works with

Everything Jen lists, in their own terms.

Online support

Jen blends person-centred and trauma-informed ways of working into online sessions. Person-centred work focuses on listening, empathy and helping people find their own answers; it suits those who need time to reflect and feel heard. Trauma-informed practice pays attention to safety, pacing and the lasting effects of distress, which can help when someone is coping with past harm or ongoing stress. She also draws on relational techniques that look at how patterns in relationships affect daily life and wellbeing. These approaches aim to strengthen understanding of emotions and behaviour and to build practical skills for handling conflict, grief or life changes. Choosing the right mix of methods is a collaborative process - the therapist will discuss options and adapt the plan to fit each person’s goals and preferences. Online therapy offers practical benefits for many people. Video calls provide face-to-face connection when travel is difficult. Phone sessions can be useful when bandwidth is limited or when a shorter check-in is needed. Live chat and text-based messaging allow for flexible, written exchanges that fit around work or caregiving schedules. Together, these formats make it easier to fit counselling into busy lives while keeping the focus on progress and personal goals.

Frequently asked

What kinds of problems does Jen help with?

She supports people with stress, anxiety, depression, relationship and family difficulties, trauma, grief and issues such as low self-esteem and career strain.

How would she describe her way of working?

Her style is person centred, relational and trauma informed, which means she listens closely, works alongside each person and adapts to their needs.

What level of experience does she have?

She has three years of professional experience working with a wide range of clients, including neurodivergent people and LGBTQ+ individuals.

What credentials and location are listed?

She holds a First-Class Honours degree, a Postgraduate Diploma with Merit, and is a member of the British Association for Counselling and Psychotherapy (BACP) in the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English and international clients are not currently accepted.

What formats are available for online sessions?

She offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.

How are sessions paid for and what does it cost?

Costs vary by location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin if I want to work with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

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