Katja Brodt de Sousa, BACP

Katja uses client‑centred work to begin, which means the conversation follows what matters to the person first. This approach focuses on listening without judgement and helping someone feel understood before moving on to change work.

She also draws on cognitive behavioural therapy (CBT) to help people identify unhelpful thoughts and try different behaviours. CBT is practical and often used for depression, anxiety and sleep problems because it gives specific skills to test between sessions.

Finding the right approach is a collaborative process. The therapist will work with the client to agree what to try first and will adapt methods as goals and preferences become clearer. That way the plan reflects both the issues presented and the person’s comfort with different methods.

Online sessions are offered by video call, phone, live chat or text‑based messaging to provide flexibility. Video calls suit longer, conversational work while phone sessions may fit shorter check‑ins or lower bandwidth. Live chat and messaging can be useful for quick reflections, brief check‑ins or when someone prefers not to use their camera. These options make it easier to fit therapy into a busy life and to keep momentum between appointments.