Lea Kendall, NCPS

Lea uses client-centred therapy to focus on each person’s experience and priorities. That means the conversation stays driven by what matters most to the client, and the counsellor listens closely before suggesting steps forward.

She also uses Cognitive Behavioural Therapy, which breaks problems into thoughts, feelings and behaviours. CBT can help people manage anxiety, low mood and sleep problems by identifying unhelpful patterns and trying different actions between sessions.

Emotionally-Focused Therapy is another strand of her work and helps people understand strong feelings and improve emotional connection in relationships. It can be useful for tackling intimacy issues, attachment wounds and communication problems.

Choosing the right approach is part of the work. Lea will discuss goals, preferences and what has or hasn’t helped before, and then agree a plan together. That makes therapy feel more collaborative and focused on practical change.

Online sessions offer flexibility for busy lives. Video calls allow face-to-face conversation across distances, phone sessions can be easier when bandwidth is limited, and text or live chat suit quick check-ins or ongoing support between meetings. These options help people fit therapy into work, parenting or other commitments while keeping the focus on progress and outcomes.