Madeleine Heffernan, BACP
Madeleine Heffernan is a counsellor based in the United Kingdom who helps people facing depression, anxiety, stress and relationship strain.
- Stress & Anxiety
- Relationship issues
- Family conflicts
- +15 more
About Madeleine
Madeleine Heffernan is a counsellor based in the United Kingdom who helps people facing depression, anxiety, stress and relationship strain. She uses straightforward talk and practical techniques to help people manage difficult feelings. Madeleine listens first, and then works with each person to decide what will help most.
She respects the story people bring and looks for small steps that fit real life. Her approach draws on several well known methods.
Background and approach
Madeleine uses psychodynamic ideas to help make sense of how past experiences influence present feelings. She also uses Cognitive Behavioural Therapy, which looks at how thoughts and behaviours keep problems going, and Mindfulness techniques to build steadiness in daily life. Emotionally-Focused Therapy ideas guide work around close relationships and attachment patterns.
Sessions can include listening, gentle reflection, and tasks to try between meetings if someone wants them. She encourages developing a kinder inner voice and practical habits to reduce overwhelm. Conversations are plain and paced to what the person can manage.
Madeleine has eight years' experience and is registered with the British Association for Counselling and Psychotherapy, BACP. She offers video calls, phone sessions, live chat, and text-based messaging as ways to connect. Sessions are arranged by matching and scheduling through the site.
Her simple aim is to support people to find clearer ways through hard times. She helps people set goals, try new ways of coping, and notice when things start to shift.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 383790 | April 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Madeleine works with
Everything Madeleine lists, in their own terms.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Trauma and abuse
- Depression
- Addictions
- LGBT
- Grief
- Intimacy-related issues
- Eating disorders
- Parenting issues
- Anger management
- Career difficulties
- Coping with life changes
- Compassion fatigue
- ADHD
- Abandonment
- Aging and geriatric issues
- Attachment issues
- Avoidant personality
- Blended family issues
- Body image
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dependent personality
- Dissociation
- Divorce and separation
- Domestic violence
- Eating and food-related issues
- Emptiness
- Family of origin issues
- Family problems
- First responder issues
- Forgiveness
- Guilt and shame
- Impulsivity
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Money and financial issues
- Mood disorders
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Phobias
- Post-traumatic stress
- Pregnancy and childbirth
- Seasonal Affective Disorder (SAD)
- Self-love
- Sexual dysfunction
- Sexuality
- Social anxiety and phobia
- Traumatic brain injury
- Women's issues
- Workplace issues
Approaches Madeleine lists
- Attachment-Based Therapy
- Cognitive Behavioural Therapy (CBT)
- Emotionally-Focused Therapy (EFT)
- Mindfulness Therapy
- Psychodynamic Therapy
- Solution-Focused Therapy
- Trauma-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Finding the right approach is part of the work. Madeleine will discuss what feels most relevant and try methods that match a person's needs and preferences. This is a collaborative process and plans can be adjusted as therapy progresses.
Online therapy is offered via video calls, phone sessions, live chat and text-based messaging to make it easier to fit therapy into life. Video sessions allow face-to-face conversation; phone calls can be a simpler option when bandwidth is limited; chat or messaging can suit shorter check-ins or people who prefer typing. These options give flexibility for different days and different needs while keeping the same therapeutic aims.
Frequently asked
What concerns does Madeleine focus on?
She supports people with depression, anxiety, stress, relationship and family difficulties, trauma and abuse, addictions, grief and related issues listed on her profile.
How would you describe her therapeutic style?
Her style is conversational and practical. She listens, helps make sense of patterns, and suggests small tasks to try between sessions when helpful.
What experience does she bring to sessions?
She has eight years' experience working with a broad range of emotional and relational problems and draws on that background when planning therapy.
What credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English. She is not accepting international clients.
In what formats are sessions offered?
Therapy is available by video call, phone session, live chat or text-based messaging depending on what suits the person.
How does billing and cost work?
Costs vary with location and therapist subscription; sessions use a subscription model that can be cancelled at any time.
How do I begin therapy with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's listed availability.
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