Maria-Ann Bulley, NCPS

Client-Centred Therapy emphasises listening and empathy. The therapist focuses on understanding each person’s experience and reflecting it back, which helps people feel heard and begin to make sense of their feelings. Cognitive Behavioural Therapy, or CBT, looks at the link between thoughts, feelings and actions and teaches practical ways to change unhelpful habits; it is often used for depression, anxiety and sleep problems. Solution-Focused Therapy concentrates on clear goals and small steps, helping people build on strengths and progress quickly.

Choosing the right approach is part of the work together. The therapist will talk about different options and try things out. This is collaborative - goals, pace and techniques are decided with the client rather than imposed.

Online therapy by video, phone, live chat or text messaging adds practical benefits. Video calls let you keep visual contact when that helps. Phone sessions can be useful when internet bandwidth is limited or for shorter check-ins. Live chat and text messaging suit people who prefer writing, need flexibility around work, or want to reflect before replying. These formats make it easier to fit therapy into busy lives and to continue work when travel or timing would otherwise get in the way.