Michelle Saunders, NCPS

Client-Centred Therapy focuses on listening closely and reflecting what the client says. In practice this means sessions are driven by the person’s concerns and priorities, which helps with issues like low self-esteem, relationship worries and grief.

Motivational Interviewing is about helping someone find their own reasons to change. It uses open questions and gentle reflection to build motivation for things like managing anxiety, changing habits, or addressing substance use.

Solution-Focused Therapy concentrates on small, practical steps and clear goals. It is useful when someone wants a short-term plan for coping with stress, improving communication or moving through a difficult life change.

Choosing the right approach is part of the work together. The therapist will explore needs, goals and preferences and then suggest which methods to try. That decision is made collaboratively and can change as progress is made.

Online sessions via video calls, phone, live chat or text-based messaging make it easier to fit therapy into everyday life. Video calls work well for face-to-face conversation, phone sessions can be quicker check-ins or suit lower bandwidth, and text or chat options are useful for short updates or when typing feels easier. These formats provide flexibility and help people keep therapy going around work, family and other commitments.