Sandra Adams, BACP, NCPS

Client-Centred Therapy focuses on listening and understanding. The therapist follows the person's lead, reflects their experience and helps them feel accepted. This approach is helpful for building trust and exploring emotional concerns such as grief, shame or relationship distress.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts and behaviours connect. It uses simple exercises and experiments to test unhelpful thinking and try new responses. CBT often helps with anxiety, low mood and stress by giving clear, practical steps someone can use between sessions.

Finding the right approach is a collaborative process. Sandra will work with the person to decide which methods fit their goals, needs and preferences. That may mean combining listening-focused work with short-term skill building to create a tailored plan.

Online sessions offer practical flexibility. Video calls let people use visual cues similar to face-to-face work, phone sessions can be easier when bandwidth is limited, live chat suits brief check-ins and text messaging supports ongoing reflection between meetings. These options make it easier to fit therapy around work or family commitments and to keep continuity when travel or relocation occurs.