Thelma Jones, BACP

Thelma uses evidence-based therapeutic techniques delivered in a straightforward way. A person-centred approach means conversations focus on what matters to the client and the counsellor reflects understanding and empathy to help the person feel heard. This style suits people struggling with depression, grief and relationship worries because it prioritises the client’s own pace and choices.

She also draws on strengths-based techniques that help people notice their existing resources and build small, practical steps forward. These methods are useful for managing anxiety, stress and day-to-day coping because they focus on habits and actions the client can try between sessions.

Finding the right approach is part of the work and will be decided together. Thelma will talk with each person about their goals and preferences, then adapt techniques so they fit the individual. That collaborative planning continues as therapy progresses so methods can change if something isn’t helping.

Online sessions are offered by video call, phone, live chat and text messaging to suit different lifestyles. Video calls allow face-to-face conversation when you want it, phone sessions work well if bandwidth is limited, live chat can be a shorter check-in, and messaging lets people write between meetings. These options make it easier to fit therapy around work, family and travel while keeping support consistent.