Vanessa Putnam, BACP

Client-Centred Therapy focuses on listening and responding to what matters most to the person. The therapist follows the client’s pace, helps clarify concerns and supports self-directed changes. Cognitive Behavioural Therapy (CBT) looks at thought patterns and behaviours that maintain low mood or anxiety and teaches practical exercises to change them. These techniques are goal-oriented and often include tasks to try between sessions.

Choosing the right approach is a collaborative process. The therapist discusses options with each person and adapts methods to their goals and preferences. That means starting with what feels most helpful and adjusting as the work progresses, rather than committing to a single method from the start.

Online therapy offers flexible ways to work together. Video calls allow face-to-face conversation and visual cues, phone sessions can fit around work or shorter breaks, and live chat or text sessions suit people who prefer written exchanges or need lower bandwidth. These formats make it easier to keep continuity of care when travel or timing would otherwise be a barrier, and they allow different session types to suit different tasks during the therapeutic process.