Vickie Wai Hay Chan, BACP

Client-Centred Therapy focuses on being listened to without judgement and building a trusting working relationship. Online sessions give space for this kind of listening and reflective conversation, which helps when people are exploring stress, depression or self-esteem concerns.

CBT, or Cognitive Behavioural Therapy, looks at links between thoughts, feelings and actions and uses practical exercises and short tasks. This approach can suit people wanting to change unhelpful habits, manage anxiety or improve sleep, and it adapts well to video or phone sessions where worksheets and between-session tasks are agreed together.

Emotionally-Focused Therapy pays attention to feelings and patterns of connection that matter in close relationships. It can help people who want clearer communication or who are working through attachment issues and is used in conversations that focus on emotions and interaction patterns.

Choosing the right approach is a collaborative process. The therapist will discuss your goals, preferences and what feels most helpful, and together you will try methods that match your needs. Adjustments are made as you progress so you find what works best.

Online formats offer practical benefits. Video calls are close to face-to-face conversation and suit longer therapy sessions. Phone sessions work when bandwidth is limited or a person prefers not to be on camera. Live chat and text-based messaging are useful for brief check-ins, reflective writing or when a shorter, flexible contact fits a busy day. These options make it easier to fit therapy into work and family schedules.