Victoria Kershaw, BACP

Victoria uses evidence-based therapeutic techniques that focus on practical change. One common approach she uses involves helping people notice unhelpful thoughts and test them against real-life evidence to reduce worry and low mood. This method is well suited to anxiety, depression and low self-esteem because it targets the thoughts that keep distress going.

Another approach centres on building coping skills and small behavioural changes. This work focuses on routines, activity planning and gentle exposure to things a person has been avoiding. It can help with motivation, isolation and the overwhelm that follows big life changes.

Finding the right approach is part of the therapy process. Victoria collaborates with each person to choose methods that match their goals, preferences and pace. She reviews how techniques are working and adjusts the plan together rather than imposing a single method.

Online sessions offer practical flexibility. Video calls allow face-to-face conversation when visual cues help, phone sessions use less bandwidth and can be easier to fit into a work break, and live chat or text messaging suit shorter check-ins or people who prefer writing. These options make it easier to maintain continuity of care and to try different formats as needs change.