Claire Austen, NCPS
Claire Austen is a counsellor based in the United Kingdom who helps people feeling low, anxious, or overwhelmed.
- Stress & Anxiety
- Relationship issues
- Grief
- +10 more
About Claire
Claire Austen is a counsellor based in the United Kingdom who helps people feeling low, anxious, or overwhelmed. She works with issues such as depression, stress, relationship strain and grief in a calm and accepting way. Claire aims to make first steps feel manageable for someone who is worried about reaching out.
Claire has five years of practice supporting people through chronic low mood, anxiety and difficult life changes. She combines a person-centred way of working with practical strategies from cognitive behavioural approaches.
Background and approach
That mix means sessions can include gentle reflection and hands-on skills to try between meetings. Her style is warm and non-judgemental. Claire encourages people to notice what gets in the way of feeling better and to name small changes that can help.
Sessions are paced to each person so conversations do not feel rushed. Claire holds NCPS and completed a diploma in cognitive behavioural techniques alongside her counselling degree. She draws on attachment ideas and psychodynamic thinking when they help make sense of patterns in relationships and mood.
She offers video calls, phone sessions, live chat and text-based messaging to fit different schedules and preferences. Claire is open to working with people from a range of backgrounds, including international clients, and she aims to make the first steps straightforward and humane.
Registration
| Body | Registration number | Expires |
|---|---|---|
| NCPS | NCS22-00215 | January 2027 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Claire works with
Everything Claire lists, in their own terms.
- Stress, Anxiety
- Relationship issues
- Grief
- Depression
- Coping with life changes
- Addictions
- LGBT
- Family conflicts
- Trauma and abuse
- Parenting issues
- Anger management
- Self esteem
- Abandonment
- Aging and geriatric issues
- Antisocial personality
- Attachment issues
- Avoidant personality
- Body image
- Caregiver issues and stress
- Codependency
- Communication problems
- Control issues
- Divorce and separation
- Eating and food-related issues
- Emptiness
- Family of origin issues
- Family problems
- Fatherhood issues
- Forgiveness
- Gender dysphoria
- Guilt and shame
- Hospice and end-of-life counselling
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Postpartum depression
- Pregnancy and childbirth
- Self-harm
- Self-love
- Women's issues
- Workplace issues
- Young adult issues
Approaches Claire lists
- Attachment-Based Therapy
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Dialectical Behaviour Therapy (DBT)
- Psychodynamic Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
She also draws on Cognitive Behavioural Therapy, which offers practical tools to spot unhelpful thoughts and try different behaviours. CBT is often used for issues like depression, anxiety and coping with life changes because it gives simple exercises to practise between sessions.
Finding the right approach is a collaborative process. Claire will discuss goals and preferences and adapt sessions so they fit the person's needs. Together they decide whether to focus more on reflective person-centred work or on tangible CBT strategies, or to combine elements from different approaches.
Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy easier to fit into a busy life. Video calls allow face-to-face conversation, phone sessions work well when bandwidth is limited, chat can suit shorter check-ins and messaging supports ongoing reflection between meetings. These options give flexibility for different schedules and practical needs.
Frequently asked
What concerns does Claire help with?
She helps people struggling with depression, anxiety, stress, relationship problems and grief, among other issues such as self-esteem and addictive behaviours.
What is Claire's approach in sessions?
Claire uses a person-centred framework alongside practical techniques from cognitive behavioural therapy and draws on attachment and psychodynamic ideas when relevant.
How much experience does she have?
Claire has five years of experience working with clients on low mood, anxiety and life changes.
Where is Claire based and what credential does she hold?
She practises in the United Kingdom and lists NCPS as her professional credential.
Which languages are supported for sessions?
Sessions are offered in English.
Can people outside the UK work with Claire?
She accepts international clients and can conduct sessions with people in other countries.
What session formats are available?
Claire offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How does payment and scheduling work?
Sessions are provided through a subscription model that can be cancelled at any time; to start, select the Start Therapy button, complete a short matching questionnaire and schedule according to therapist availability.
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