Emma Neilson, BACP, NCPS

Emma uses a person-centred approach that prioritises a respectful, non-judgemental relationship. This method focuses on listening closely and helping people find their own solutions, which can be useful for depression, low self-esteem and relationship worries.

She also works with techniques drawn from dialectical behaviour therapy, which teach skills for managing strong emotions and improving coping. These techniques can help with stress, anger and intense emotional reactions by offering clear strategies to try between sessions.

Choosing the right approach is part of the work together. The therapist will discuss goals, preferences and what feels most helpful, and then adapt methods over time. That collaborative process helps people test what works and adjust the plan as they progress.

Online therapy offers practical flexibility. Video calls are close to a face-to-face conversation and fit longer weekly sessions. Phone sessions use less bandwidth and can be easier when movement or being on camera is difficult. Live chat and text messaging suit short check-ins, quick reflections between sessions, or when people prefer written communication. These formats make it simpler to fit therapy around work, family and life commitments.