Lucy Palmer, BACP
Lucy Palmer is a counsellor based in Scotland with three years of experience supporting people through tough times.
About Lucy
Lucy Palmer is a counsellor based in Scotland with three years of experience supporting people through tough times. She works in a person-centred way and aims to create a warm, non-judgemental space. Lucy welcomes people from LGBTQ+ communities and listens without rushing.
Her approach is straightforward and grounded in genuine human connection. Lucy helps with common concerns such as anxiety, stress and depression, and also supports people facing grief, relationship difficulties and identity questions.
Background and approach
She believes most people already carry strengths and resilience, and counselling is a way to reconnect with those resources. Her background includes a Higher National Diploma in Counselling and roles as a listening service volunteer and online peer supporter. These experiences shaped a practical, listening-led style.
Lucy uses a mix of counselling ideas so sessions fit the person in front of her rather than a single technique. In sessions she focuses on building a trusting therapeutic relationship first. Conversations are led by what matters to the client, with gentle reflection and exploration of feelings, thoughts and patterns.
Practical ideas may be offered when they suit the person’s goals. Lucy offers video calls, telephone sessions, live chat and text-based messaging. Sessions are arranged using a subscription model that can be cancelled at any time.
To begin, clients complete a short matching questionnaire and schedule according to the therapist’s availability.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 403332 | November 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Lucy works with
Everything Lucy lists, in their own terms.
- Stress, Anxiety
- LGBT
- Self esteem
- Career difficulties
- Depression
- Addictions
- Relationship issues
- Family conflicts
- Grief
- Eating disorders
- Sleeping disorders
- Parenting issues
- Coping with life changes
- Compassion fatigue
- ADHD
- Abandonment
- Attachment issues
- Avoidant personality
- Blended family issues
- Body image
- Cancer
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Divorce and separation
- Drug and alcohol addiction
- Eating and food-related issues
- Emptiness
- Family problems
- Fatherhood issues
- Fertility issues
- Forgiveness
- Gender dysphoria
- Guilt and shame
- Hoarding
- Impulsivity
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Phobias
- Polyamory / non-monogamous relationships
- Prejudice and discrimination
- Seasonal Affective Disorder (SAD)
- Self-love
- Sexuality
- Social anxiety and phobia
- Trichotillomania
- Women's issues
- Workplace issues
- Young adult issues
Approaches Lucy lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Lucy also uses elements from other counselling styles when they fit the client’s needs. That means sessions might include exploring how past experiences shape current patterns, or trying simple practical strategies to manage stress. The focus is always on what the client wants to work on and what feels most helpful in the moment.
Finding the right way to work together is part of the process. Lucy will collaborate with the client to decide which methods suit their goals and preferences. She values clear communication and checks in regularly to adapt the approach as progress or new issues emerge.
Online therapy offers flexible options to suit different lives and practical needs. Video calls let conversations feel closer to face-to-face, phone sessions save bandwidth and can be easier if being on camera is stressful, while live chat or text-based messaging work for shorter check-ins or when typing feels easier. These formats make it simpler to fit sessions around work, caring responsibilities and other commitments.
Frequently asked
What kinds of problems does Lucy help with?
She supports people with stress, anxiety and depression, along with grief, relationship issues, identity concerns and many other life challenges listed in her profile.
What is her therapeutic style like?
Her work is person-centred, which means sessions focus on the client’s experience and priorities while the counsellor offers empathic listening and reflection.
What experience does she have?
Lucy has three years of counselling experience, plus time as a listening service volunteer and online peer supporter.
Where is she based and what credential does she hold?
She is based in the United Kingdom and holds BACP registration as listed in her profile.
Which languages does she offer sessions in?
Sessions are offered in English.
Can people outside the UK work with her?
International clients are not currently accepted; she works with clients within the United Kingdom.
How are sessions delivered and what is the cost model?
She offers video calls, phone sessions, live chat and text-based messaging. Fees vary with location and therapist availability and are charged through a cancellable subscription.
How do I start working with her?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.
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