Lyndsay Macaulay, BACP

Lyndsay draws on person-centred work, which focuses on listening and following the client's lead so they can explore what matters most to them. This approach helps people feel understood and to build their own solutions over time.

She also uses cognitive behavioural techniques to help identify unhelpful thought and behaviour patterns and to try practical experiments that can reduce anxiety and low mood. These techniques are useful for managing day-to-day symptoms and building coping skills.

Hypnotherapy is offered as an adjunctive method to support relaxation and to work with habits or persistent patterns that feel hard to shift. It is presented as a guided approach that some people find useful alongside talking work.

Finding the right mix of approaches is part of the process. Lyndsay works collaboratively with each person to decide what fits best based on their goals, preferences and what they find most helpful in sessions. She adjusts methods as the work progresses so it better meets changing needs.

Online therapy formats include video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation and visual cues, phone sessions can be easier when bandwidth is limited, and chat or messaging offers shorter check-ins or a way to work without being on camera. These options make it easier to fit therapy around work, family commitments and daily life.