Maria Sardina, NCPS

Client-Centred Therapy focuses on the person’s own goals and feelings. It involves listening without judgement and helping people find their own solutions, which can be useful for issues like low self-esteem, grief and relationship difficulties.

Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions. It uses practical exercises to test unhelpful thoughts and try different behaviours, which can help with anxiety, depression and sleep problems.

Finding the right approach is part of the work. The therapist will collaborate with the person to decide which methods suit their needs, goals and preferences. That may mean combining approaches or trying a short period of focused work and reviewing progress together.

Online formats include video calls, phone sessions, live chat and text-based messaging, which give flexibility for different schedules. Video calls work well for in-depth conversations and visual cues, phone sessions suit people with lower bandwidth or who prefer not to be on camera, and text or chat can be used for brief check-ins or paced messaging between sessions. These options make it easier to fit therapy around work, caregiving or travel while still keeping the focus on practical steps and emotional change.