Monica Mendes, BACP

Monica uses client-centred work to build a respectful, non-judgemental space where the conversation follows the client's concerns. This approach helps people feel heard and guides the work by their priorities and pace.

She also uses mindfulness techniques to help people notice and manage strong emotions and physical tension. Simple breathing and attention practices are offered to reduce overwhelm and create steadier moments in daily life.

Finding the right approach is usually a joint process. Monica talks with each person about what feels most helpful and adapts methods to their goals and preferences. That collaborative stance means techniques can be tried, reviewed and changed as needed.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls let people work face to face across distance. Phone sessions can be easier when bandwidth is limited or for a shorter check-in. Live chat and text messaging suit people who prefer typing, need flexible timing or want shorter between-session contact. These options make it simpler to fit therapy around work, caregiving and travel while keeping the focus on practical steps and personal goals.