Patrycja Czyszczon, BACP

Patrycja uses client-centred therapy to provide a respectful, non-judgemental space where people can talk through feelings at their own pace. This approach focuses on listening, empathy and helping someone find their own solutions, which is helpful for issues like low mood, loneliness and identity concerns.

Cognitive behavioural therapy, or CBT, is used to spot unhelpful thought patterns and try small experiments to change reactions. It suits anxiety, depressive thinking and panic symptoms because it gives clear tools to test and change everyday thoughts and behaviours.

Solution-focused therapy keeps sessions goal-oriented and pragmatic, concentrating on small, achievable steps. That method is useful when someone wants faster progress on specific problems, such as improving sleep, building confidence or managing work stress.

Choosing the right mix of approaches is a collaborative process. The therapist will talk with the person about their goals, preferences and what has or hasn’t helped before, then agree on an approach to try together. Adjustments can be made as the work progresses to better fit changing needs.

Online therapy offers flexibility and practical advantages. Video calls let people read facial cues and build rapport, phone sessions work well when a video link is not possible, and live chat or text-based messaging can fit short check-ins or busy schedules. These options make it easier to fit counselling around work, caregiving or other responsibilities while still using the same therapeutic methods.