Ratchanok Wood, BACP

Ratchanok describes herself as an integrative counsellor, so she pulls together evidence-based techniques to suit each person. One commonly used approach is exploratory conversation and reflective questioning to help people understand attachment, abandonment or relationship patterns and how these affect day-to-day life. This helps when emotions feel confusing and you want clearer answers about why you react a certain way.

She also uses practical coping strategies aimed at managing anxiety, stress and symptoms of depression. These are simple, actionable steps such as short breathing or grounding exercises, breaking tasks down into manageable pieces, and identifying small behaviour changes that can lift mood or reduce overwhelm.

Finding the right approach is a shared process. The therapist will discuss goals, preferences and what has or hasn’t helped before, then adapt methods over time. Clients and the therapist decide together what to try and review what feels useful during regular check-ins.

Online sessions are offered by video call, phone, live chat or text-based messaging to make counselling more flexible. Video calls let you speak face to face; phone sessions work well when bandwidth is limited; live chat and messaging suit brief check-ins or people who prefer not to use video. These options make it easier to fit therapy around work, family commitments and different time zones, while keeping ongoing support accessible.