Richard Folkes, NCPS

Richard uses Client-Centred Therapy to make sessions feel respectful and collaborative. This approach focuses on listening, reflecting what is said and helping people lead the pace of change. It can help when someone needs a non-judgemental space to make sense of difficult feelings.

He also uses Cognitive Behavioural Therapy, which looks at how thoughts, feelings and actions connect. CBT offers practical exercises to test unhelpful thoughts and try new behaviours, and it can be useful for anxiety, low mood and stress. Trauma-Focused Therapy is used when past harm is affecting day-to-day life, and it supports careful, paced work on memories and reactions.

Finding the right approach is part of the work. He will discuss goals and preferences and together plan which methods to use. That collaborative process means the approach can change as needs evolve.

Online sessions offer flexible ways to meet. Video calls let people use visual cues and longer conversations. Phone sessions can be simpler when bandwidth is limited or a quick check-in is needed. Live chat or text-based messaging suits shorter updates, written reflection or when writing feels easier than speaking. These options make it simpler to fit therapy around work, caregiving or travel while keeping continuity of care with registered or accredited professionals.