Susan Pollard, NCPS
Susan Pollard is a registered therapeutic counsellor with seven years' experience.
- Stress & Anxiety
- Relationship issues
- Family conflicts
- +11 more
About Susan
Susan Pollard is a registered therapeutic counsellor with seven years' experience. She focuses on helping people who feel overwhelmed by stress, anxiety or life changes. She also supports those dealing with relationship strain, grief, addictions and depression.
Sessions are offered in English from the United Kingdom and follow a client-centred style to keep conversations practical and grounded. Susan believes people know their own lives best. She works in partnership with clients to encourage clearer thinking and better decision-making.
Background and approach
The tone is non-directive and without judgement, with attention paid to what is happening now as well as how past events might be affecting present feelings. In sessions she looks at the whole person. That can mean exploring core beliefs, self-image and how daily life shapes emotional responses.
She pays attention to common issues such as self-esteem, communication difficulties and feelings of isolation or emptiness. Susan uses mindfulness techniques alongside a client-centred approach. Mindfulness helps people notice thought patterns and manage strong emotions in the moment.
The client-centred work focuses on listening, reflecting and helping people find their own solutions. Her practice also considers broader concerns like ageing, caregiver stress, body image and multicultural issues. Practical coping strategies and small, manageable steps are typical in sessions.
The aim is to help people move forward at a pace that suits them. To begin, applicants complete a short matching questionnaire and then arrange sessions according to therapist availability. Sessions may be delivered by video call, phone, live chat or text-based messaging, using a subscription that can be cancelled at any time.
Registration
| Body | Registration number | Expires |
|---|---|---|
| NCPS | NCS22-00935 | March 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Susan works with
Everything Susan lists, in their own terms.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Self esteem
- Coping with life changes
- Addictions
- Trauma and abuse
- Grief
- Intimacy-related issues
- Anger management
- Career difficulties
- Depression
- Aging and geriatric issues
- Body image
- Caregiver issues and stress
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Emptiness
- Family of origin issues
- Family problems
- Guilt and shame
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Multicultural concerns
- Prejudice and discrimination
- Self-love
- Women's issues
- Workplace issues
Approaches Susan lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Mindfulness therapy teaches simple practices for noticing thoughts and bodily sensations without judgment. These techniques can help with anxiety, stress, depression and managing difficult emotions in the moment. In combination with client-centred work, mindfulness can make it easier to try new coping strategies between sessions.
Finding the right approach is a joint process. Susan will work with each person to identify goals and try approaches that fit their needs and preferences. She checks in regularly and adapts the way of working as progress or new issues emerge.
Online sessions are offered by video call, phone, live chat or text-based messaging to suit different routines. Video calls allow face-to-face interaction, phone sessions can be shorter or easier when bandwidth is limited, and text-based options support quick check-ins or those who prefer writing. These formats give flexibility to fit therapy around work, caregiving or travel while keeping continuity of care with registered or accredited professionals.
Frequently asked
What concerns does she address?
She supports people with stress, anxiety, depression and life changes. Relationship strain, grief, addictions and trauma are also within her practice.
What is her therapeutic style like?
Her work is client-centred and non-directive, offering empathetic listening and partnership. Mindfulness techniques are used to help people manage strong emotions and stay present.
How much experience does she have?
She has seven years of experience working as a therapeutic counsellor since training began in 2014. That experience shapes a practical, person-focused approach.
What credentials and location are listed?
She is listed with the NCPS and practices from the United Kingdom. Those are the only registration details supplied.
Which languages and international arrangements apply?
Sessions are offered in English. She is not accepting international clients at this time.
Which session formats are available?
Sessions can take place by video call, phone, live chat or text-based messaging. These options offer a range of ways to connect depending on what suits the person.
How are fees and payments handled?
Costs vary with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.
How do I start working with her?
Begin by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to therapist availability.
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