Yuk Ying Elaine Wong, NCPS

Yuk Ying Elaine Wong uses practical, evidence-informed approaches that adapt well to remote work. Cognitive behavioural therapy, or CBT, focuses on spotting unhelpful thoughts and testing them with small behaviour changes; it is often used for depression, anxiety and sleep problems. Client-centred therapy prioritises empathic listening and the person’s pace, helping people feel heard and develop clearer self-understanding. Mindfulness therapy teaches simple attention and breathing practices to reduce rumination and improve emotional regulation.

Finding the right approach is part of the work. Elaine will discuss goals and preferences with each person and agree a mix of techniques to try. That makes therapy collaborative and keeps the focus on what helps in day-to-day life rather than on jargon or labels.

Online sessions are offered by video call, phone, live chat or text-based messaging to make counselling easier to fit into busy lives. Video calls allow face-to-face interaction for longer sessions, phone sessions suit lower bandwidth or hands-free check-ins, live chat works for brief conversations, and messaging supports ongoing reflection between meetings. These options help people maintain continuity of care while managing work, caring responsibilities or travel constraints.