Registration on file

Carmen Castillo, BACP

Online sessions across the UK 10+ years in practice

Carmen Castillo is a counsellor who helps people facing depression, anxiety, stress and major life changes.

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About Carmen

Carmen Castillo is a counsellor who helps people facing depression, anxiety, stress and major life changes. She speaks English and Spanish and offers practical support in a calm, non-judgemental way. Carmen draws on ten years of practice and works with people from varied cultural and sexual identity backgrounds.

She invites clients to explore how past relationships and formative experiences relate to current difficulties. Sessions focus on recognising unhelpful thinking and behaviour, and on building everyday skills that make life more manageable.

Background and approach

Carmen emphasises self-care and self-compassion as part of recovery. Carmen uses a mix of approaches to suit each person’s needs, including cognitive behavioural ideas, mindfulness and acceptance-based methods. She aims to make therapy relevant and straightforward, using exercises and reflections that fit a person’s daily life.

The goal is clearer thinking and steadier emotional responses. Her practice pays attention to emotional, physical and cultural aspects of struggle, including trauma, grief, addiction and relationship or intimacy concerns. Carmen also supports people dealing with chronic illness, immigration issues, and feelings of isolation or shame.

Conversations may address attachment and abandonment patterns that keep problems repeating. She is a member of the British Association for Counselling and Psychotherapy, often shortened to BACP. Carmen offers sessions by video, phone, live chat or text messaging so people can choose what works for them.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 148104 July 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Carmen works with

Everything Carmen lists, in their own terms.

Approaches Carmen lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Cognitive behavioural therapy helps people notice unhelpful thoughts and change them with structured exercises and experiments. It is useful for problems like depression, anxiety and sleeping difficulties.

Acceptance and Commitment Therapy focuses on identifying values and taking action even when difficult feelings remain. It supports work on issues such as grief, addiction and long-term stress by building committed steps that match what matters to the person.

Finding the right approach is part of the work Carmen does with each person. She will discuss goals, preferences and life circumstances and then adapt methods collaboratively so they feel useful and realistic over time.

Online formats make this flexible. Video calls let you work face to face for deeper conversations and exercises. Phone sessions can be easier when bandwidth is limited or for quick check-ins. Live chat and text-based messaging suit shorter reflections, written exercises and people who prefer typing to speaking. These options help therapy fit into busy lives, different time zones and a range of daily routines.

Frequently asked

What kinds of concerns does Carmen help with?

Carmen works with a wide range of issues including depression, anxiety, trauma and grief, as well as stress, addiction and relationship or intimacy-related concerns.

How would you describe her therapeutic style?

Her style is warm and collaborative, blending client-centred listening with practical techniques from cognitive behavioural and mindfulness approaches.

What experience does she bring to therapy?

She has ten years of counselling experience working with people from diverse cultural and sexual identity backgrounds.

What credentials and where is she based?

She is a member of the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.

Which languages are sessions available in?

Sessions are offered in English and Spanish, and she also works with international clients.

What session formats are offered?

Therapy is available by video calls, phone sessions, live chat, or text-based messaging to suit different schedules and needs.

How are sessions paid for and what does it cost?

Cost varies with location and therapist availability and sessions are provided via a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by clicking the Start Therapy button, completing a short matching questionnaire, and then schedule sessions according to therapist availability.

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