Charm Tinn, BACP

Charm blends client-centred therapy and cognitive behavioural therapy in much of her work. Client-centred therapy means she listens without judgement and follows what matters most to the person. This approach helps people feel heard and to set priorities they want to change. Cognitive behavioural therapy (CBT) uses simple techniques to identify unhelpful thoughts and try different behaviours; it is often used for depression, anxiety and eating concerns.

She also draws on trauma-focused methods when past events continue to cause distress. That work looks at how memories and reactions affect day-to-day life and introduces ways to reduce overwhelming responses. Deciding which approach to use is a shared process - Charm will talk through options, try different methods, and adapt plans to fit a person's goals and preferences.

Online sessions are available by video call, phone, live chat or text-based messaging. Video is useful for a fuller conversation and non-verbal cues. Phone calls need less bandwidth and can fit into a work break. Live chat or messaging can suit shorter check-ins or people who prefer writing. These options make it easier to arrange therapy around work, family and travel, while keeping the focus on practical progress and collaboration.