Jill Corbey, NCPS

Acceptance and Commitment Therapy helps people notice difficult thoughts and feelings without getting caught by them, then choose actions that match their values. It is useful for anxiety, depression and coping with life changes. Cognitive Behavioural Therapy focuses on spotting unhelpful thinking and behaviour patterns and testing small changes to reduce symptoms and build new habits. It works well for stress, sleep problems, mood and many day-to-day difficulties.

Finding the right approach is part of the work. The counsellor will discuss options and try methods that fit a person's goals, needs and preferences. That means sessions can adjust over time so the way of working changes if something else would help more.

Online sessions are offered by video calls, phone, live chat or text-based messaging to make therapy more flexible. Video is helpful when visual cues and face-to-face conversation matter. Phone sessions use less bandwidth and can be easier to fit into a short break. Live chat or messaging suit brief check-ins, written reflection and people who prefer typing instead of talking. These options make it easier to keep continuity of care and to work therapy around life commitments.