Malcolm Bateup, NCPS

Malcolm often draws on Attachment-Based Therapy and Client-Centred Therapy in online work. Attachment-Based Therapy looks at how early relationship patterns influence current feelings and behaviour and helps people change how they relate to others. Client-Centred Therapy focuses on the person in front of the counsellor, using listening and empathy to help someone find their own solutions.

He may also use Cognitive Behavioural Therapy (CBT) techniques to tackle unhelpful thoughts and behaviours with practical exercises and clear goals. CBT is useful for anxiety, depression and sleep or eating issues because it offers steps someone can practise between sessions.

Finding the right mix is part of the process and will be decided together. The therapist will talk about your needs, goals and preferences and help choose approaches that feel suitable. That collaborative process means methods can change as progress is made.

Online therapy here is offered via video calls, phone sessions, live chat or text-based messaging, which gives practical flexibility. Video calls are close to face-to-face meetings, phone sessions can work when bandwidth is limited, and messaging or live chat can suit quick check-ins or people who prefer written contact. These options make it easier to fit therapy around work, family and travel commitments while keeping the focus on practical progress.