Registration on file

Michelle Robinson-Hayes, BACP

Online sessions across the UK 10+ years in practice

Michelle Robinson-Hayes offers help for people facing stress, anxiety, depression and grief.

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About Michelle

Michelle Robinson-Hayes offers help for people facing stress, anxiety, depression and grief. She also supports people dealing with relationship difficulties, low self-esteem, addictions and workplace strain. Her manner is calm and practical, and she aims to make conversations straightforward and useful.

Michelle trained and practises as a counsellor and hypnotherapist and is BACP accredited. She runs The Listening Tree, a counselling and hypnotherapy service she founded to make support more affordable.

Background and approach

She has delivered counselling and hypnotherapy for many hours and has experience in bereavement work through a long placement with CRUSE. Before setting up her service, Michelle spent around 30 years in senior management in corporate settings. That experience shaped her skills in planning, coaching and delivering training to groups and individuals.

She also supervises other counsellors and trains student counsellors and hypnotherapists up to level 5. In sessions she uses practical, evidence-informed methods such as client-centred listening, cognitive approaches and mindfulness tools, alongside hypnotherapy when appropriate. She combines those approaches with motivational interviewing to help people find and sustain changes they want to make.

Michelle works with people on a wide range of life challenges including trauma-related concerns, intimacy and sexual issues, eating and sleeping problems, parenting stress, career transitions and long-term health conditions. She also supports people exploring ADHD, attachment and adoption histories. Her approach is collaborative, aiming to set clear goals and realistic steps for progress.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 376695 November 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Michelle works with

Everything Michelle lists, in their own terms.

Approaches Michelle lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Client-Centred Therapy focuses on listening and understanding the person in front of the counsellor. It helps people feel heard and decide what changes matter most to them.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours connect. It uses simple exercises to test unhelpful thoughts and try out new actions, which can help with anxiety, mood and sleep problems.

Hypnotherapy uses guided relaxation and focused attention to help people work on habits, stress and motivation. When used alongside talking therapy it can support changes people want to make, such as improving sleep or reducing cravings.

Finding the right mix of approaches is part of the process and will be decided together. The therapist will discuss goals, preferences and what feels most comfortable, and then adapt methods as work progresses.

Online therapy gives practical flexibility. Video calls allow face-to-face conversation when visual contact helps. Phone sessions use less bandwidth and suit times when a camera isn’t needed. Live chat and text-based messaging are useful for brief check-ins, coaching-style support or when a written approach feels easier. These options make it simpler to fit therapy into a busy week or to continue work from another country while keeping the same therapist.

Frequently asked

What issues can Michelle help with?

She supports people with stress, anxiety, depression and grief as well as relationship, intimacy and self-esteem concerns. Additional focus areas include addictions, trauma, ADHD and parenting stress.

What is her therapeutic style?

Sessions are practical and collaborative with an emphasis on listening and goal-setting. Michelle blends client-centred work with cognitive techniques, mindfulness and hypnotherapy where suitable.

How much experience does she have?

She has around 10 years of counselling experience and over a decade of delivering hypnotherapy, plus many years of related work in management, training and supervision.

Where is she based and what accreditation does she hold?

She works from the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, BACP.

Which languages are supported?

Sessions are offered in English and she accepts clients from outside the UK.

What session formats are available?

Michelle offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are fees handled?

Cost varies with location and therapist availability and sessions use a subscription model that can be cancelled at any time.

How do I start working with her?

Begin by selecting the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to therapist availability.

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