Sulette Snyman, NCPS

Client-Centred Therapy emphasises being heard and understood. In this approach the counsellor follows the person’s lead, reflects what they say and helps them find their own solutions; it is useful for low mood, self-esteem and coping with life changes.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It uses practical exercises and small behavioural steps to reduce anxiety, improve sleep and ease depressive patterns.

Eye Movement Desensitisation and Reprocessing, often called EMDR, focuses on reducing the intensity of traumatic memories. It can help people who are struggling with trauma-related reactions and distress from past events.

Finding the right approach is part of the work together. The counsellor will talk through goals, preferences and what has or hasn’t helped before. That collaborative discussion guides whether sessions use more listening and reflective work, structured CBT techniques, EMDR elements or a mix.

Online therapy offers flexibility in how people connect. Video calls allow face-to-face conversation, phone sessions work when bandwidth is limited, live chat suits shorter check-ins and text messaging supports paced, ongoing contact. These options make it easier to fit therapy around work, family and travel while still focusing on practical change and emotional support.