Charlotte Yau, BACP
Charlotte Yau is a counsellor who supports people facing stress, anxiety, depression and grief.
About Charlotte
Charlotte Yau is a counsellor who supports people facing stress, anxiety, depression and grief. She also helps those coping with trauma, life changes, relationship or parenting strains and work-related pressure. Clients often come wanting a steady space to talk, breathe and make sense of difficult emotions.
Her approach is warm and accepting. Sessions focus on honest conversation and practical steps. She listens for what matters to each person and works alongside them to rebuild balance and daily coping skills.
Background and approach
Charlotte draws on a mix of talking therapies that suit different needs. She uses elements of cognitive behavioural therapy to notice and shift unhelpful thought patterns. Mindfulness and Acceptance and Commitment Therapy ideas help people develop tolerance for strong feelings and reconnect with their values.
She also incorporates client-centred ways of working, keeping the person’s experience central while helping them find their own answers. Dialectical Behaviour Therapy skills are offered when people need practical tools for emotional regulation and distress tolerance. Charlotte is registered with the British Association for Counselling and Psychotherapy, BACP.
She has five years' experience working with adults in the United Kingdom. Sessions are offered in English and she welcomes discussion about cultural background and identity as part of therapy.
Registration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 399133 | November 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Charlotte works with
Everything Charlotte lists, in their own terms.
- Stress, Anxiety
- Trauma and abuse
- Grief
- Depression
- Coping with life changes
- Relationship issues
- Family conflicts
- Intimacy-related issues
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Compassion fatigue
- ADHD
- Abandonment
- Aging and geriatric issues
- Antisocial personality
- Attachment issues
- Body image
- Cancer
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating and food-related issues
- Emptiness
- Family of origin issues
- Family problems
- Fertility issues
- First responder issues
- Forgiveness
- Guilt and shame
- Immigration issues
- Impulsivity
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Veteran and Armed Forces Issues
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Phobias
- Post-traumatic stress
- Pregnancy and childbirth
- Prejudice and discrimination
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Somatization
- Traumatic brain injury
- Women's issues
- Workplace issues
- Young adult issues
Approaches Charlotte lists
- Acceptance and Commitment Therapy (ACT)
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Dialectical Behaviour Therapy (DBT)
- Mindfulness Therapy
- Motivational Interviewing
- Solution-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Online support
Cognitive Behavioural Therapy, or CBT, focuses on identifying unhelpful thought patterns and trying small behavioural experiments to see what changes. It is practical and commonly used for anxiety, depression and stress management.
Charlotte treats approach selection as a collaborative process. She will talk with each person about their goals and preferences, and together they will try methods that feel right. The aim is to find a working mix of conversation, skills practice and gentle experiments that suit the person's day-to-day life.
Online therapy with Charlotte is offered via video calls, phone sessions, live chat or text-based messaging. Video is useful for in-depth work and non-verbal cues, while phone calls need less bandwidth and can fit a break at work. Live chat or text messaging suit shorter check-ins, written reflections or days when typing feels easier. These options give flexibility so therapy can fit around work, family and other commitments.
Frequently asked
What concerns does Charlotte help with?
She supports people with stress, anxiety, depression, grief, trauma and related relationship or parenting strains. Additional focus areas include self-esteem, anger, career strain and ADHD.
What is her therapeutic style like?
Her style is warm and non-judgemental and emphasises listening first. Sessions combine conversation with practical exercises tailored to each person.
How much experience does she have?
She has five years' experience working with adults in the United Kingdom. That experience includes supporting people through identity, migration and caring-role challenges.
What credentials and location should I know?
She is registered with the British Association for Counselling and Psychotherapy, BACP, and practices in the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English.
What session formats does she offer?
Sessions can take place by video call, phone, live chat or text-based messaging to fit different needs and schedules.
How are sessions paid for?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.
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